Delete Your MyEduIn Account and Data

Effective Date: Aug 1, 2026

This page explains how to request deletion of your MyEduIn account and associated personal information. It supplements our Privacy Policy, Section 10 ("Retention and Deletion of Your Information"), which governs this process.

Individual, Parent, and Teacher Accounts

If you registered directly (not through a School), you can request deletion of your account and personal information at any time by:

• Using the "Delete Account" option in the app's Settings, or
• Emailing support@myeduin.com with the subject line "DELETE MY DATA" and the account's associated email address in the body of the message.

To protect against unauthorized requests, we only process a deletion request sent from the email address on file for the account (or, for a Child User's Restricted Account, from the Parent's email on file). Upon a verified request, we delete the associated personal information, including canceling any active subscription, immediately — except where retention is required to comply with a legal obligation.

School Accounts

If your account was created by or under the direction of a School (for example, by a teacher, or through a single sign-on service such as Clever or ClassLink), your Student Data is controlled by the School. Deletion requests must be directed to the School. You may also email support@myeduin.com and we will route your request to the School. We honor a School's deletion request within 10 business days of receipt.

What Gets Deleted

Deletion removes your account and the personal information associated with it (such as your profile, contact details, and login credentials). Aggregated or anonymized data that does not identify any individual is retained indefinitely, as described in our Privacy Policy.

Questions

If you have any questions about this process, please contact us at support@myeduin.com.